Automating mundane tasks reduces human errors, leading to smoother operations and better efficiency. This is particularly critical in the manufacturing sector.
Every business is a unique and intricate web of expertise, responsibilities, and challenges. Each day of smooth operation relies upon the careful actions of staff at all levels within the organisation. This may seem like an overly simplistic observation, but the fragility of crucial procedures is often overlooked until they go wrong. ‘To err is human,’ as the old proverb states, and – put frankly – the weak points in most businesses are the human ones.
Manufacturing Matters Magazine spoke to Paul Heigham from Bellingham IT to understand what businesses can do to avoid downtime and the reputational damage that can be caused by employee error.
Paul explained: “A business is very much made by its people, but it can also be broken by them too.” “What business owners need to do is play to the strengths of their staff’s creativity while automating the more mundane and repetitive tasks out of the situation.”
He continues: Uninspiring tasks often cause a lapse in concentration, and familiarity creates complacency. These tasks can invariably be automated.”
“It is often the boring and simple processes where mistakes are made”
Paul Heigham, Bellingham IT
Paul added: “Businesses can foresee the costs to their own company’s bottom line or customer loyalty when avoidable employee errors disrupt their operations. It is not in the interests of the staff or the management to leave these processes to chance.
It wastes the time of employees whose skills and expertise lie elsewhere, and it means business owners and managers are left to fight fires, distracting them from where their attention is most valuably spent.
Paul explains: “Almost anything is possible. Our clients don’t just get a standard solution offered to them, but a choice of solutions to suit the needs and preferences of both their workforce and leadership.”
Ultimately, technology should be used to leverage a business owner’s ambitions, removing the obstacles present in day-to-day operations. “Customised technology solutions create a more stable operating environment from which the company can grow,”
Paul elaborates. This liberates business leadership so that they can focus on a long-term strategy, as opposed to short-term.”
“It’s hard to know what you don’t know, so many decision-makers are surprised by just how much opportunity there is to remove risk and weak points from their operations via IT infrastructure.”
To understand more about how automation could help your business to unlock its potential, contact Paul Heigham from Bellingham IT for a free consultation, courtesy of Manufacturing Matters Magazine.
Contact: [email protected]
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