Title: Retail Store Manager
Location: Waterford
Salary: DOE
NEW STORE OPENING IN WATERFORD
Key Responsibilities:
Provide Training and development to all members of your team within the stores
Actively manage employee performance and probation reviews through the relevant procedures
Ensure new and existing plans, procedures and updates have been communicated efficiently to all members of each store team
Lead by example and be a role model, always display exemplary leadership behaviour
Deliver an exceptional customer focused store experience by leading the team to a customer focused approach
Ensure yourself and the team have up to date product knowledge, achieving customer loyalty and building the reputation of the brand
Organise workflow, ensuring the team understand their roster, duties and delegated tasks
Visually ensuring the store always looks great having a keen eye for detail for merchandising and standards
Monitoring employee productivity and providing constructive feedback and coaching
Flexibility, willing to take on additional tasks and assist in the execution of new projects
Maintain a professional positive ‘can do’ attitude at all times
Overall responsibility for each store performance, ensure sales targets are met and all KPIs are meeting expectations
Ability to learn a variety of job descriptions
Professionally deal with any complaints/requests from customers to maintain the Company’s reputation
Oversee in store promotional/seasonal displays
Maintain strict levels of confidentiality with regards the business and its employees
Follow and implement all Company Policies and Procedures to help drive the business
Follow and carryout Store Cash Management and back office processes
Ensure store Security and Health & Safety procedures are followed and implemented at all times
Any other duties that may be assigned to you by your Manager
Experience & Qualifications:
At least 1 years retail management experience in a fast-paced environment
Big Box retail experience preferred
Experience of managing a large team
Excellent people skills
Excellent store standards
Can foster excellent working relationships with many different people across different functions and locations
Ability to work on own initiative and as part of a team
Strong Leadership skills
Evidence of building and nurturing a team
Amazing attention to detail and a keen eye for merchandising
GW